FAQs
How do I make an appointment?
Please call our scheduling specialist at 301.695.6777 ext 159. Our intake specialists are trained to get all the information necessary from you, including insurance information and referral if needed. Most new appointments can be seen by our physicians on the same day or within 24 hours.
How do you differ from other Cancer Centers?
Our board certified physicians understand the seriousness of a cancer diagnosis. We offer our patients cutting edge knowledge and care, and yet remain compassionate and supportive. We work in harmony with surrounding tertiary care centers to provide you with all the expert opinions that you need. Our experienced nursing staff is highly trained and specializes in oncology nursing and other advanced treatment methods. We offer on site infusion services with no additional cost or fees. Our office is entirely computerized, utilizing Electronic Health Records. This ensures easier communication with primary care providers. We also offer extended late hours. Our physicians use email, as well as phones, to communicate with patients.
With three convenient locations, the Cancer Care Center of Frederick, Cancer Care Center of Mt. Airy, and our satellite office in Emmitsburg, we bring you the care you need close to home.
How do I deal with insurance claims for office visits?
Our billing department will file an insurance claim on your behalf, but we ask that you bring your insurance card with you on each visit. Please notify us of any change in your insurance.
Do I Need to file an insurance claim?
Our Cancer Care Centers accept the majority of insurances. Our billing department will file your insurance claim on your behalf to ensure the most uncomplicated and non-stressful experience.
What if I do not have insurance coverage?
Our experienced office staff will help you obtain emergency medical assistance coverage where applicable through state agencies and provide you with a list of insurance companies that may be willing to provide coverage. We will also apply for assistance on your behalf with different pharmaceutical company’s foundations.
Who do I contact in case of emergency?
Please call 301-695-6777. Our physicians are on-call 24 hours, 7 days a week. If you are admitted to the hospital, please notify us immediately or request your attending physician to contact us immediately.
Will I have to wait for a long time to get an appointment?
No, most new patients can be seen by our physicians on the same day or within 24 hours.
What types of treatments do you offer?
Our modern infusion suites, computerized onsite pharmacy, and electronic records allow us to provide all chemotherapy related infusions. Other infusions for rheumatology, endocrinology, neurology, gastroenterology disease can also be made in coordination with your specialist physician. Medications such as Iron, Reclast, Boniva, Remicade, Rituxan, Cytoxan can be administered with your doctor approval.
How do I know if I should get a second opinion?
We work with national experts in places such as: The University of Maryland, Johns Hopkins University and NCI, and we also coordinate second opinion consultation if necessary.
